FAQ

Updated Cancellation Policy
In light of the COVID-19 situation if you are a partner or attendee and unable to attend the Smart Energy Event please notify us in writing (contact@jamesongroup.ca) to receive a credit voucher for the full amount of your registration, redeemable against any future conference. Substitution of attendees is permissible with 48 hours notification prior to the event. The Smart Energy Event reserves the right to cancel or postpone any conference it deems necessary and will, in such event, provide a full (non-expiring) credit voucher for your registration fee. Registrations can be transferred to another attendee. No liability is assumed by SMART ENERGY Event, organizers, or affiliates for changes in program date, pricing, content, speakers or venue.

Previous Cancellation Policy
If you are unable to attend, please notify the Smart Energy Event in writing no later than 14 days prior to the conference date and a credit voucher will be issued to you for the full amount, redeemable against any one of our other related conferences. No credit vouchers will be given for cancellations received after 14 days prior to the conference date. Substitution of participants is permissible with 5 days prior notification to the event. The SMART ENERGY Event reserves the right to cancel or postpone any conference it deems necessary and will, in such event, provide a full (non-expiring) credit voucher for registration fee. Registrations can be transferred to another attendee. No liability is assumed by SMART ENERGY Event, organizers, or affiliates for changes in program date, content, speakers or venue.

Thanks to the generosity of our partners, we are able to offer a limited number of complimentary registrations to students and entrepreneurs in the smart energy sector.  If you are interested in applying, go to our Host Program page and fill out an application form.